Channels / LINE
LINE messaging for Asian markets
Reach customers across Japan, Taiwan and Thailand. Official accounts and sticker interactions will run in the same workflow as everything else.
LINE
queuedOn the build roadmap and not connectable yet.
The connection
How LINE connects
This adapter is queued. It will connect through the LINE Messaging API using webhook push events and channel access tokens, with the same payload shape as the live networks.
LINE is the whole market in Japan and Thailand. Official account connections are queued.
Transport
LINE Messaging API
When it lands
This adapter is in development, so it cannot be connected yet. When it ships it counts as one connected account, like every other network.
See what an account costsline.adapter • queued • 5 capabilities
Capabilities
What the LINE adapter carries
Official accounts for Japan, Thailand and Taiwan.
Official account inbox
Rich menu control
Sticker archive
Media indexing
Voice transcription
The AI layer
Tuned for LINE, not for everything
The same models run on every network, with the parts that only matter on LINE turned on here.
01
Rich menu manager
Interactive bot menus for inbound followers will be controlled from here.
02
Sticker comprehension
Common LINE stickers will read as intent tags rather than empty rows.
03
Regional translation
Japanese and Thai messages will arrive in English for your reps.
Spam shield, thread summaries and search run on every plan. Commitment tracking, reply debt, relationship health and live translation in 42 languages start on Team, and they cover every connected account once this adapter ships.
The AI layerHistory and export
LINE is in the queue. Once it ships, chats, media and rich interactions will index into the same shared archive your other channels use.
Your archive
LINE history you can take
Indexed for the life of the account on all four plans, from 1 GB on Starter to 1 TB on Scale. A single export runs to 1 GB on Starter and Team, 25 GB on Scale and uncapped on Enterprise, and the archive stays readable after you close the account.
Questions
LINE, specifically
What buyers ask before they connect this one. Anything else and a person who worked on the adapter will reply.
Ask us directlyWhen will the LINE adapter be available?
It is on the roadmap behind the current wave. Register interest on the waitlist and we will tell you when the beta opens rather than guess at a date now.
Will LINE Official Account sticker packs be supported?
Yes. The parser will show incoming stickers and let an agent send back an approved brand asset instead of typing a reply.
Can LINE chats route by customer country?
The routing engine will read the user locale and send the chat to a rep who speaks the language.
Ten live networks, one workspace
Connect your first accounts in ten minutes. Unlimited teammates and permanent history indexing on every plan.