CommunicationOS

Freight and logistics

Clear accountability across every shipment

Coordinate cargo movements across temporary WhatsApp and Telegram groups. Maintain immutable message records for customs brokers, carriers, and insurance adjusters.

2 hours

Claim settlement turnaround

7 years

Audit trail retention

Instant

Group digest generation

10

Live channels linked

Logistics bottlenecks

Unstructured group chats hide critical facts

Freight dispatchers manage hundreds of active group conversations every day. Important updates get buried under routine chatter, and drivers delete messages when cargo handovers go wrong.

01

Hundreds of active group chats

Operations teams track individual shipping containers across distinct chat groups, making it easy to miss a customs delay alert.

02

Deleted handover photos

Subcontractors delete damaged seal photographs from shared groups to avoid liability before the cargo reaches the final warehouse.

03

Context loss during handovers

Night shift dispatchers spend forty minutes scrolling through historical chat threads to understand customs hold-ups on active trucks.

04

Slow insurance claims

Finding timestamped proof of a refrigerated breakdown from four months ago takes days of manual phone backups and screenshot searches.

What matters most here

Three features this trade runs on

Automated group digests

Catch up on four hundred messages in a container chat with a two-sentence summary of customs clearances, delays, and driver arrival times.

Permanent audit preservation

The system archives every message revision and deleted photo, providing verified evidence for insurance adjusters during freight disputes.

Document and image analysis

Optical recognition reads container numbers, customs seal codes, and paper waybills directly from photos uploaded to chat threads.

Compliance

Freight documentation and claims

Transport contracts require verifiable documentation of cargo condition at every transfer point. Our audit system preserves raw timestamps and container photos under strict legal hold protocols. You produce certified PDF exports for maritime insurers and customs authorities in minutes.

SOC 2 Type II in progressISO 27001 plannedEU residencyAudit logSAML and SCIM
Security detail

Proof

How one Antwerp forwarder closed a claim

Meir Secure Logistics moves high-value consignments and tracks each one in a group chat. Their logistics director recorded what the audit log was worth on a disputed parcel.

Read the case studies
We track high-value transport manifests across Telegram and WhatsApp. Deleted messages kept in the audit log resolved an insurance dispute on a delayed parcel within two hours.

Ananya Mehta

Logistics director, Meir Secure Logistics, Antwerp

Questions

What this desk asks first

Ask us directly
How do we track shipments across multiple subcontractors?

Create group chats on Telegram or WhatsApp with external drivers. The platform pulls every update into the shipment file without requiring external drivers to install custom apps.

What happens when a driver deletes a message or photo?

Our compliance engine captures every post the moment it arrives. If a participant deletes a message later, the original text and media stay in your audit log.

Can our night dispatchers search past customs manifests?

Universal search scans text inside photos, PDF waybills, and chat text to locate container numbers or seal codes within seconds.

Put every shipment chat on record

Bring us one month of shipment groups and we will show you the digests and the audit trail on your own traffic.

No card required. Production deployment takes under an hour.

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