Channels / Reddit
Reddit modmail and community threads
Turn subreddit modmail and direct messages into a structured support queue. User mentions get tracked without anyone watching subreddits by hand.
Running in production accounts while the protocol edges get sanded.
The connection
How Reddit connects
We connect through the Reddit OAuth API with modmail, private message and read scopes. The bridge listens for moderation mail, personal DMs and brand keyword hits across the subreddits you name.
Reddit modmail is a support channel that most tools ignore. Ours treats it like any other queue, with the subreddit and the thread attached to every message.
Transport
Reddit API with modmail and inbox scopes
Counted as
One connected account. Conversations are never metered and teammates are never billed, on any plan.
See what an account costsreddit.adapter • beta • 5 capabilities
Capabilities
What the Reddit adapter carries
Modmail, direct messages and mention watch.
Modmail as a shared queue
Direct message inbox
Subreddit context attached
Mention watch
Full comment history
The AI layer
Tuned for Reddit, not for everything
The same models run on every network, with the parts that only matter on Reddit turned on here.
01
Subreddit context
A modmail ticket shows the sender's community karma and posting history.
02
Thread monitoring
A mention buried in a large comment section surfaces as one action item.
03
Mod action history
Prior bans and removals for that user sit next to the incoming ticket.
Spam shield, thread summaries and search run on every plan. Commitment tracking, reply debt, relationship health and live translation in 42 languages start on Team, and they cover every connected account, including this one.
The AI layerHistory and export
Modmail threads and direct messages import when you connect. Past interactions with a user stay queryable, and the whole record exports on request.
Your archive
Reddit history you can take
Indexed for the life of the account on all four plans, from 1 GB on Starter to 1 TB on Scale. A single export runs to 1 GB on Starter and Team, 25 GB on Scale and uncapped on Enterprise, and the archive stays readable after you close the account.
Questions
Reddit, specifically
What buyers ask before they connect this one. Anything else and a person who worked on the adapter will reply.
Ask us directlyCan our team answer modmail without sharing Reddit logins?
Yes. Modmail routes to the shared desk and replies go out under the subreddit identity, so no personal account is passed around.
How do post mentions show up in the inbox?
When somebody tags your username or a monitored keyword, the comment and its parent post are pulled into your triage queue together.
Are internal moderator notes kept separate?
Yes. Mod discussion stays apart from public replies, so your team can work something out before anyone answers.
Ten live networks, one workspace
Connect your first accounts in ten minutes. Unlimited teammates and permanent history indexing on every plan.