Contact
Talk to the founders in Antwerp
Send a message to the Antwerp team. Ben Auerbach and Adam Albastov answer these notes during Belgian business hours, with no handoff to an outsourced support desk.
Send us a note
Write to us here
Direct email addresses
Sales inquiries
[email protected]Team pricing, custom deployments, or a diamond trading workflow you want mapped.
Customer support
[email protected]Technical questions and account help, answered by the engineering team.
Our office
Hoveniersstraat 30
2018 Antwerp
Belgium
The office sits inside the Antwerp diamond district, on the same street as our first customers. Visitors are welcome by appointment.
Response times
A reply, not a ticket number
We answer incoming mail Monday to Friday, 08:30 to 18:00 Central European Time.
Under 4 hours
Demo request
Within 24 hours
Security review
Under 1 hour
Customer support
Same business day
Press inquiry
Ben Auerbach and Adam Albastov read and answer every inquiry. You end up talking to the people who designed the search index and wrote the client applications.
Skip the call and just start
If you already know what you need, request access and connect your first accounts in ten minutes.